Hi, my name is


Pradeep
Anand

Introduction

Software Developer by Profession. Web Dev by Passion.

I'm a software developer who thrives in creating (and occasionally designing) amazing web experiences.

About Me

Howdy! My name is Pradeep and I love developing websites (mainly front-end). My interest in web development started back in 2020 when the Wuhan virus engulfed the world in a pandemic and to counter my boredom I started learning web dev frameworks like Angular! Fast-forward to today and I have the privilege of interning at a unicorn startup, working in a big MNC, at Amazon and Ciena. Currently, I am a Software Engineer at Sutherland, where I focus on developing and maintaining Passenger Revenue Accounting (PRA) software for the airline industry.

Experiences

Where I've Worked

In a world, with experiences.

June 2024 - Present

Software Engineer - Passenger Revenue Accounting @

Sutherland Global Services

  • • Supports major airlines including Air Niugini, Oman Air, and Riyadh Air by delivering tailored solutions for their Passenger Revenue Accounting needs.
  • • Automated key manual processes, reducing operational workload by 20 hours per week and increasing productivity for support teams.
  • • Identified and resolved performance bottlenecks in transaction processing, resulting in a 50% improvement in processing time for large batch transactions.
  • • Actively involved in identifying, troubleshooting, and fixing bugs in the Passenger Revenue Accounting (PRA) software to ensure smooth and accurate accounting and sales process.
  • • Enhanced existing RESTful APIs by adding new endpoints and optimizing performance to handle a high volume of transactions efficiently.

May, 2023 - June 2024

Software Engineer Applications 1B @

Ciena Corporation

  • • Working with NMS(Network Management System) software on interfacing with communication protocols utilizing Java to improve the web applications with RESTful APIs.
  • • Work with the development team to resolve bugs, implement new features, and upgrade third-party integrations for the web application, maintaining a high-level of accuracy and integrity in code.
  • • Designed and developed microservices to address 10+ specific business functionalities, ensuring optimal performance, using Spring Boot.

Apr, 2022 - May, 2023

Application Support Engineer @

Amazon

  • • Functions as Subject Matter Expert(SME) for “Reminders” support feature on the popular Amazon Alexa platform.
  • • Streamlined Alexa Reminders Services backlog by conducting root cause analysis and implementing new feature rollouts based on user feedback; reduced average resolution time by 40%.
  • • Provided technical support services to the Alexa team by analyzing and troubleshooting 20+ issues per week; achieved 90% first call resolution rate and saved 10 hours per week for the team.

Apr, 2021 - Mar, 2022

System Engineer @

Tata Consultancy Services

  • • Engineered microservices using Java, Spring Boot and ReactJS, delivering a 75% reduction in response time comprising 10+ APIs.
  • • Enabled seamless communication between internal apps and third-party services and ensured an average uptime of 95% for 4+ million users.
  • • Engineered a new service using Java and web sockets within a month's time frame; achieved 15% improved uptime and 25% reduction in average response time compared to previous implementation.
  • • Developed Microservices architecture using Spring Boot framework in the inhouse application; decreased API response time by 55% and improved overall scalability by 60%.

Nov, 2020 - Mar, 2021

Assistant System Engineer Trainee @

Tata Consultancy Services

• Working with technologies like Java, Python, and C++ for the frontend and backend of the application in the initial days.

Jun, 2021 - Aug, 2020

Developer Intern @

Zoho Corporation

  • • Developed web app for local file access privilege modifications using technologies like JNI, Struts along with the SQL.
  • • Profile creation for a user with Single Sign On (SSO) authentication and authorization using OAuth.

Get In Touch.

Hey stranger, let's not remain stranger, love to hear more from you. Whether you have a question or just want to say hi, reach me out!